7 Learning & Development Strategies to Retain Rock Star Employees

Every employee can benefit from an employee development program, yet it’s easily forgotten or let slide in the pressure of everyday business. But as a business owner, you can’t afford to cut employee development from your budget

Your role as a leader or influencer is to figure out what your company needs and what employees want and find a match. Take a deep look because providing those learning opportunities that speak to your audience will be the biggest predictor of money well spent. Read more

Team Learning

Learning & Development

Learning and development opportunities are something that employees love. In fact, millennials as a whole are continually providing feedback that training and growth potential are two huge factors in retention for this unique group within today’s workforce. Unfortunately, many companies simply do not have the manpower or the internal structure in place to allow for mentorships (the benefits of which we talked about on the blog here: https://peoplescapehr.com/mentorship-future-work/). In today’s workplace, you’ll often see an “all hands on deck” mentality at play – everybody pitches in to meet deadlines, satisfy customer demands, and show their value as a team player. But what is being lost when learning and development opportunities are pushed to the sidelines on the field of priorities? Read more

Training Your Crew

At least one day per year, as required by the FAA, pilots and aviation crew attend training focused on lessons learned from accident reports, how to respond to emergencies, briefings on changing federal and company regulations and how to resolve or diffuse customer relations conflicts. Given the rapid pace of issues the aviation industry is faced with, one day per year is not sufficient but a mere single step in a multi-stage recurrent training program aimed at winning over the public’s trust and engendering their loyalty. After all, moving over 1.7 million people per day in planes up in the air must be taken very seriously. Read more

Workplace Mental Health Training for Supervisors

Human Resource professionals know there are challenges in the workplace when it comes to employee mental health and the impact on absenteeism, productivity, employee relations, company culture and risk management. What can HR leaders do to identify when mental health issues need to be addressed and how do they take positive action to move forward? Peoplescape is proud to have hosted an important training workshop in March 2017, co-sponsored by the Wellness Works and Each Mind Matters organizations, designed to provide in-house HR professionals with practical skills and training resources on Read more

4 Skills You Need in 2017 to Succeed


 “We look for candidates with a solid foundation of soft skills and trust so that the rest can be built upon it.”

Emőke Starr, head of HR at Prezi

What skills are most important for your success in 2017? Caroline Beaton, contributor for Business Insider, recently interviewed more than 100 HR managers, recruiters and CEO’s and found that soft skills outweigh technology skills coming into 2017. Beaton found that these four skills are the most sought after when leaders are looking for new stars in their organization.

    1. Attention: Being able to focus is the new gauge of how smart or capable a candidate is (replacing former measures such as IQ tests and aptitude tests). According to Jake Rozmaryn, CEO of Eco Branding, his firm sees lots of “careless typing and formatting errors in millennial applicant writing and work samples, cover letters, resumes, etc.” Furthermore, focus can also show your ability to multitask and follow through on tasks. Being able to hold your focus and attention is a huge predictor of success in today’s fast paced world.

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The Great Shakeout: Emergency Preparedness at Work

It’s coming! #GreatShakeOut is happening on October 20, 2016 across the state of #California. This is a great way to promote #emergencypreparedness at work, and at home. For more details on this event, check out: http://www.shakeout.org/california/.

In 2015, we had 10.4 million participants. Why is this such a big deal for Californians? You know your out of town visitors are always concerned about earthquakes because it’s something new and different. For those of us who have lived through countless earthquakes, what does this day mean? I think the larger significance here, aside from being prepared for “The Big One” we’ve all been hearing about and waiting for year after year, it’s about being aware of your surroundings and knowing how to respond in a natural disaster situation. Read more

Suicide Prevention Awareness in the Workplace

If you are on social media, you’ve seen the hashtags this past week about #WSPD16 and #IKeptLiving in support of World Suicide Prevention Day on September 10, 2016. The month of September is Suicide Prevention Month, and many of us have been affected by suicide on a personal level in one way or another. As we join together on Twitter and Instagram and Facebook, Peoplescape would like to be a part of this movement in sharing our stories and promoting health and wellness across the world, including suicide prevention in the workplace. Here, we will point out some tips and tools that you can use in your organization to make sure that your employees are informed, supported, and educated on this tough subject. According to Christopher Munch, creator of the Suicide Prevention App noted below, “Often times when an individual is experiencing a mental health crisis, people within that individual’s immediate support network are ill-prepared to ask the right questions about self-harm and suicide. The Suicide Prevention App (SPA) is a free tool that educates anyone and everyone how to ask the right questions about self-harm and suicide, and respond to the answers to those questions.” We want to equip companies across the globe with the tools to assist their employees as needed, even with these very sensitive issues. Read more

Being Prepared: The Harsh Reality of Active Shooter Emergency Training

By: Guest Writer
First Things First: Survival Tips for an Active Shooter Scenario in the Workplace

As kids of the 20th century, there were certain “Golden Rules” that were engrained in us from a very early age; like “Stop, Drop and Roll” and “Don’t get into cars with strangers.” In today’s climate, there’s a new one to add to the list: “Run, Hide, Fight.” The scary reality is that the U.S. averages 20 mass shootings a year and since 2006, the United States has averaged an active shooter event with four or more deaths every 2.9 months. How a person responds in the event of gun violence could affect their ability to survive. Just like fire drills, you need to have a plan in place should an active shooter situation arises in your workplace (or elsewhere).

So what does “Run. Hide. Fight” actually mean? This mantra gives us a list of responses to utilize, and the best order to take should you be faced with an active shooter incident. Read more

Privacy & Security Training

Human resources professionals can often be viewed as the gatekeepers, paper-pushers, and killers of creativity and fun in an organization. Instead of viewing the HR function as a critical piece of the business strategy and organizational development, sometimes people can get focused on the administrative functions of HR and not see the bigger picture or value that HR holds. One area that is becomingly increasingly important is privacy regarding recordkeeping, with new regulations by HIPAA (Health Insurance Portability and Accountability Act of 1996) and a more comprehensive understanding and interpretation of privacy in the workplace. Read more

Strengthening Your Soft Skills in Business


Empathy is defined as “the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.” (@Dictionarycom) When we think of our workplace colleagues at crunch time when the deadlines are looming over our heads, empathy is probably not the first characteristic that comes to mind. However, studies show that soft skills are in fact a critical piece of the leadership puzzle. According to @Entrepreneur, empathy is especially important to an entrepreneur’s success in business. Peoplescape has had the honor of working with several start-ups and entrepreneurs across industry lines. The one thing these leaders have in common is a combination of intelligence and empathy, IQ and EQ. The balance between these two is sometimes hard to maintain, but displaying aptitude in both is clearly a benefit to today’s leaders.


According to the Development Dimensions International study in 2016, which focused on high-resolution leadership, a larger percentage of leadership failures can be attributed to insensitivity than stupidity. Leading teams and building networks, two skills necessary to be a great leader, requires a strong grasp of soft skills and empathy towards your employees, colleagues, clients, and other contacts. Of course, intelligence and brain power are also crucial for developing the business side of things, and making sure your business is something that can and will flourish.


Entrepreneur contributing writer @JoeyPomerenke points out that, “Entrepreneurs are surrounded by people who they need to understand, from shareholders to investors, to employees and customers. When an entrepreneur is in tune with the perspectives and needs of these parties, the business will be strengthened.” Here are a few easy ways for you to strengthen your soft skills in business, proving yourself to be a strong leader in more ways than one!


  1. Talk to your customers – show that you are invested in them and they are more likely to return the favor and support your business.
  2. Talk to your employees – understand their point of view, as they are in the front lines and can help provide a perspective you won’t find yourself.
  3. Investors and shareholders have vested interests in your business – you need to make sure that their needs are met as well. Do they have questions? Answer them. Do they have concerns? Put their minds at ease. Offer as much or as little information as each investor is comfortable with, cater to their specific needs and it will be met with a respect for your business and your leadership skills.
  4. Encourage leaders within your company to display both EQ (soft skills such as empathy) and IQ (brain power) in their daily dealings with employees and customers. Set an example and encourage your managers to follow suit.
  5. Utilize personality and job suitability assessment tools to determine a candidate’s aptitude for EQ and IQ in the selection process. The sooner you know who you are working with, the easier it will be to build a solid business relationship.
  6. Devote learning and practice opportunities for your leaders in soft skills. Provide online training and leadership development options as well as hands-on practice in their day-to-day duties.
  7. Have a vision for the future – businesses that look to the days ahead rather than only the bottom line profit of the present will have successful partnerships with those around them, and a stronger sense of who they are and where they want to be in the years to come.