THE CHALLENGE
A high-end hospitality company needed a significant HR overhaul.
The hospitality company sought comprehensive HR support for a full-scope review and overhaul, including:
- HR strategy and planning;
- Streamlining of processes and procedures;
- HR system implementation across all branches of its U.S. operations.
Without an HR presence, the hospitality company’s finance team had a lot on its plate. So, the company’s CEO reached out to Peoplescape.
THE SOLUTION
We mobilized a multi-disciplinary team in a few days and assisted the client in consolidating its infrastructure, tools, and capabilities — just in time for its upcoming launch deadlines.
Peoplescape conducted and executed a full audit of the company’s HR operations and compliance. In addition, we:
- Implemented a payroll systems conversion;
- Fixed expatriate immigration irregularities;
- Redesigned compensation and benefits.
What’s more, we developed an executive compensation framework for the rapidly-scaling business. And to ensure we met all budget and time efficiencies for the project, we broke it down into work streams and phases, assigning a lead consultant to each work stream to serve the client effectively while following program management best practices.
THE RESULTS
All HR policies for the hospitality company were revamped and implemented within the agreed-upon timeline, ensuring a substantially improved risk management profile for the business and a better work environment for its employees.
Despite the scale and challenges associated with this multi-layered project, our consultants were efficient in handling all the client’s concerns, suggesting improvements, assisting with implementation, and meeting deadlines with a 100% success rate.