What can you learn about the candidate from awkward interview moments?

One of the most important interview skills you can have as a hiring manager is the ability to read people. HR professionals should be able to interact with employees of all levels from the entry level positions to the executive team. As a hiring manager, you should also seek to understand different perspectives and relate to your prospective new hires on various levels. The interview is much like a first date in that candidates are sure to present their best self to you, hoping to sell you on their positive attributes and land the job. As the interviewer, you should be prepared to notice and interpret a few awkward interview moments on this list, and to adjust your view of the candidate based on these mostly non-verbal cues. Get ready! Read more

Bathroom Views from Betty White

Last month, we blogged about the new legislation heading your way in 2017. One topic included at http://peoplescapehr.com/new-year-round-need-change-2017/ was restroom facilities. As we wrote there, AB 1732 requires all employers to designate single-user restrooms as “gender neutral facility”. This applies to facilities with one toilet and/or urinal and one sink, with a door that the user can lock from the inside. This legislation follows suit with others we have seen over the past several years as a result of transgender identity and preventative regulations against discrimination in this particular area. Those that follow us regularly will remember that we also blogged about the coming out of Caitlyn Jenner in July 2015, and the effect of this announcement on workplace harassment and anti-bullying prevention policies at work (http://peoplescapehr.com/diversity-in-the-workplace/). Clearly, these issues are not new in their existence, but they are new in the way that HR and workplace legislation are now responding to them. Read more

How Does President Trump Affect HR?

In honor of President’s Day, we would like to share some updates with you about the impact of President Trump’s policies on HR professionals in the workplace. As always, a new president can have a huge impact on the workforce, but the checks and balances in place within the United States government does not allow for hasty implementation of many programs.

  • The ban on immigration – Citizens from Iran, Iraq, Libya, Somalia, Sudan, Syria and Yemen are free to enter the U.S. after a 9th U.S. Circuit Court of Appeals panel upheld a lower federal court judge’s nationwide temporary restraining order blocking the president’s controversial executive order. Read more

Human Resource Consultants in Los Angeles Address Rising Business Concerns

Our LA human resource consultants are frequently tasked with supporting company-wide management initiatives driven by market dynamics or more specific organizational changes for our clients. Now, to make things a bit more interesting, we have additional generalized factors impacting Los Angeles businesses, particularly those with 25 or more employees, and many small business owners are bracing for a sea of change this year.

You don’t need special fortune-telling skills to understand the impact of higher minimum wages, increased mandatory employee benefits, an unemployment rate of 5%, inevitable future restrictions on H1B Visas and immigration policies, and commuting challenges that combine to change the landscape and composition of the Los Angeles workforce. Here are a some of the reasons why: Read more

Workplace Mental Health Training for Supervisors

Human Resource professionals know there are challenges in the workplace when it comes to employee mental health and the impact on absenteeism, productivity, employee relations, company culture and risk management. What can HR leaders do to identify when mental health issues need to be addressed and how do they take positive action to move forward? Peoplescape is proud to have hosted an important training workshop in March 2017, co-sponsored by the Wellness Works and Each Mind Matters organizations, designed to provide in-house HR professionals with practical skills and training resources on Read more

4 Skills You Need in 2017 to Succeed


 “We look for candidates with a solid foundation of soft skills and trust so that the rest can be built upon it.”

Emőke Starr, head of HR at Prezi

What skills are most important for your success in 2017? Caroline Beaton, contributor for Business Insider, recently interviewed more than 100 HR managers, recruiters and CEO’s and found that soft skills outweigh technology skills coming into 2017. Beaton found that these four skills are the most sought after when leaders are looking for new stars in their organization.

    1. Attention: Being able to focus is the new gauge of how smart or capable a candidate is (replacing former measures such as IQ tests and aptitude tests). According to Jake Rozmaryn, CEO of Eco Branding, his firm sees lots of “careless typing and formatting errors in millennial applicant writing and work samples, cover letters, resumes, etc.” Furthermore, focus can also show your ability to multitask and follow through on tasks. Being able to hold your focus and attention is a huge predictor of success in today’s fast paced world.

Read more

How Will President Trump Change Up the Business World?


We can’t say anyone was surprised by the government hiring freeze instituted by President Trump on Monday, January 23, 2017. Donald J. Trump is the first U.S. President to go straight from the CEO chair into the Oval Office without having any military or political experience. As our 45th President takes his place as Commander-in-Chief of the United States of America, there are several things for business leaders to keep an eye on, and a few that we want to point out to our blog readers as we all anticipate changes in the coming months. Read more

Health Reimbursement Plans: How the New Law Affects Your Small Business

The 21st Century Cures Act, signed into law by President Obama on Dec. 13, 2016, will now allow small employers to offer standalone health reimbursement arrangements that may reimburse individual market insurance premiums, among other types of medical expenses. This law took effect on January 1, 2017, and is a big change for small employers who were previously not allowed to offer such benefits unless the employee participated in a group health plan provided by the employer. By giving small employers more options when it comes to health benefits for their employees, President Obama has allowed these employers to create total rewards packages to rival larger employers, and hopefully entice and retain star talent. A qualified small employer HRA may now be offered by employers with less than 50 full-time and full-time equivalent employees that do not offer a group health plan to any of their employees. Read more

What Millennials Want: Strong Leadership Goes a Long Way

“According to a new and comprehensive Gallup study, employees 20 to 36 years old are the least engaged generation in the workplace by far. On top of that, 21 percent quit their jobs last year, and 60 percent say they’re floating their resumes right now!”

Mark C. Crowley

So should we all just write the millennials off as “needy” or “entitled” and hope that the next generation will be more loyal, dedicated, and ambitious? Or is this a case of not understanding what the needs and wants of the millennials truly are, and instead catering to what we think they want? Employers have changed workplace dress codes to include hoodies and jeans as the standard attire. They’ve adopted “dog at work” policies, set up break rooms with energy drinks in addition to the traditional coffee makers and water coolers, and even instituted benefits such as student loan assistance to get those debts paid down while the millennials are hard at work. But maybe that’s not what the millennials are looking for after all. Read more

New Year Round-Up: What Do You Need to Change For 2017?


  • EEO-1 Reporting: Starting January 1, 2017, your business may need to track summary pay data, including wages and hours worked within 12 pay bands for each of 10 job categories. Employers will also need to continue to report on these same employees by sex, race and ethnicity. This applies to employers with 100+ employees.
  • Restroom Facilities: Requires restroom facilities with one toilet and/or urinal and one sink, with a door that the user can lock from the inside to be designated as an all gender toilet facility. (AB 1732)
  • Medical Marijuana: Because medical marijuana use has been expanded into 28 states as of 2017, OSHA has revised its employer restrictions for drug testing. The rule prohibits drug testing employees for reporting work-related injuries or illness without an objectively reasonable basis for doing so.
  • I-9 Form: Read more