Training Your Crew

At least one day per year, as required by the FAA, pilots and aviation crew attend training focused on lessons learned from accident reports, how to respond to emergencies, briefings on changing federal and company regulations and how to resolve or diffuse customer relations conflicts. Given the rapid pace of issues the aviation industry is faced with, one day per year is not sufficient but a mere single step in a multi-stage recurrent training program aimed at winning over the public’s trust and engendering their loyalty. After all, moving over 1.7 million people per day in planes up in the air must be taken very seriously. Read more

Flexible Work Options as an Attraction Tool

How does telecommuting enable you to snag the best talent?

What are the pros & cons?

I have been working as a remote employee since 2006. Presented with an opportunity to build a human resources department from the ground up whilst juggling twins, I leapt at the chance to build my career while still being a mom. Read more

understand personality in the workplace

Onboarding or Integrating Executives? How to do it Right

Does your organization have an onboarding process for new hires? Do you remember to afford  your new executives the same privilege.

While the job you foresee for an executive is different from that of most new hires, these new folks  are just as unfamiliar with your organization as the trainees.  In 2015 Snapchat lost eight  senior executives with only one lasting past the eight-month mark.  While turnover among leadership is not unusual for a startup, it does raise a red flag that something isn’t working. Read more

Top Trends in Recruiting: How to Find Your Superstars!

“Hiring the right people takes time, the right questions, and a healthy dose of curiosity.” 

 Richard Branson, founder of Virgin Group

As soon as skilled talent becomes scarce, recruiting takes on more of a marketing component than ever before.  The way to find your talent is to be where they are and your seasoned recruiter will know where to find it.  IT managers for a disruptive start-up firm? HR veteran in the healthcare industry? It’s unlikely they are hanging out in the same forums so you have to go to them if they aren’t coming to you. Check out our top five trends to make sure your recruiting efforts make an impact: Read more

What does it mean to be The Human Boss™?

Manager, Leader, Boss, Chief, Head Honcho, CEO, Supervisor, Owner, Vice President, Executive, Vice President… Being in charge at work means something different to everyone, but it’s clear that to get dynamic, sustained results, there are a few simple things you can do to gain the trust and loyalty of the team you lead. Read more

5 Hidden HR Risks for Biz Start-Ups

 “Our first calls for HR Advisory or Talent search are often prompted by growth or crisis,” reports Belinda Morris, President & Founder, Peoplescape Consulting Group.

Start-up entrepreneurs are typically focused on the products and services they are excited about bringing to market, operating on the belief that great ideas are the foundation to a successful business. Real entrepreneurs are rarely deterred by grim statistics, such as Dunn and Bradstreet’s reporting that 3 out of every 4 start-ups fails in the first two years. Read more

How Can Employee Surveys Help Your Business Grow?

Perhaps one of the most telling tools that we have in the leadership toolkit today is getting knowing our teams; understanding what makes each and every person tick and getting to know them as people. How better to do this but through the employee survey. Many employers are utilizing these as a way to determine what is important to their employees, and to implement a strategy for making changes. Read more

Emotional Intelligence from Outa SpaceX

Many hats came off to Elon Musk of SpaceX and Tesla fame last week, and he certainly scored points for high Emotional Intelligence in his recent letter to employees about safety management at Tesla. His personal letter to his staff was in response to reports of injury rates at Tesla being 30% higher than the industry averages for 2014 and 2015. The way he demonstrated what sounded like sincere concern and action-focused emphasis, highlighted a rare form of emotional intelligence, that we are not regularly accustomed to see publicly from leaders of his stature. To be sure, his actions and follow-through will be watched to confirm the sincerity of his message of empathy and his personal commitment to listen, investigate and make real changes going forward.

“…No words can express how much I care about your safety and wellbeing. It breaks my heart when someone is injured building cars and trying their best to make Tesla successful.”  Read more

How Do You Retain Top Talent in Today’s Workforce?

We  live in a different world from thirty years ago. Instant results, knowledge at our fingertips, and communication at the speed of light…these are all realities in 2017 – not only in our personal lives, but also in our lives at work. Customers, clients, and coworkers expect immediate responses, and we have been programmed (or in some cases re-programmed) to react accordingly. In this fast-paced, technology-driven, instantaneous world, how do business leaders retain top talent and hold on to the good ones before they are stolen away by the next big thing, the newest shiny toy, or the most creative perk you can imagine? We think it’s important to keep a few key ideas in mind when planning how to not only attract those star performers, but even more importantly…how to keep them!

· Employee Engagement & Purpose: Employees not only want to be engaged with their work, they want a company culture that supports great causes, that offers volunteer opportunities, and that gives back in some monetary or giving way. Read more

Open-minded Decision Making Under Pressure

“People Leaders’ decisions are delimited  (surrounded/demarcated, “Peoplescape’s translation”) by internal and external organizational issues; and these decisions involve intensive information sharing.” Caroline Walger, International Journal of Business and Administration Research, Vol I. Issue 17, March 2017

The bar has always been high for HR leaders when it comes to a tolerance for dynamic work environments. Unexpected employee conflicts, sudden staff departures, urgent training needs, mergers and closures, are just some of the fluctuating challenges HR professionals deal with.

In our competitive and rapidly-evolving learning economy, success not only depends on leveraging technology and data to innovate, businesses are increasingly focused on developing adaptive workforces that are sustainable during business transition. Read more